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AI for wholesalers & distributors

For wholesalers and distributors the work is rarely the bottleneck — it's the flood of orders, trade questions and chases that live in your inbox and on the phone. Katalis helps you put AI on that coordination, so orders move and nothing slips.

There’s no one-size-fits-all AI

A wholesaler's day is orders in and goods out. Trade customers order by email, phone, WhatsApp and sometimes a portal, often the same things on a regular cycle. Stock levels, supplier lead times and delivery runs all have to line up, and credit accounts mean invoices and statements to chase. The office spends much of the day answering questions about stock, prices and where an order has got to.

What you probably already use

Email & spreadsheetsAn online shop (Shopify/Faire)WhatsApp for wholesale ordersA POS or market readerAccounting (Xero/QuickBooks)Instagram & Facebook

AI slots into what you’ve got — we don’t make you rip it out and start again.

Where AI helps depends on your setup

  • If you sell mostly wholesale to trade…

    …taming repeat orders is the win — an assistant that takes and confirms orders, nudges the reorder, and answers trade questions, so it's not all in your inbox and WhatsApp.

  • If you sell direct — markets, a shop, or online…

    …it's more about the front: answering customer questions round the clock, writing listings and posts in your voice, and flagging what's about to sell out.

  • If you're mostly production with little admin…

    …honestly AI might be a small help rather than a big one — and we'll say so. Better to fix one real bottleneck than bolt on tech you don't need.

Where AI actually helps

Repeat orders and reorders live in email, WhatsApp and voicemails.

An assistant takes and confirms orders, nudges the regular reorder, and keeps it out of your inbox.

The same trade questions all day — stock, lead times, pricing, MOQs.

Answered accurately round the clock from your real information, so your team isn't glued to the phone.

Chasing payments and 'where's my order?' eats the office day.

Automated, polite follow-ups and order-status replies handle the chasing for you.

Common questions

Will it work with our order or accounts system?

Usually yes — we fit AI around the systems you already use, like your order, stock and accounts tools, wherever we can.

Is our pricing and customer data kept safe?

Yes — where it matters we build private setups so nothing sensitive leaves your business, and we tell you where data goes first.

How much does it cost?

Every job is shaped and priced for the business it's for — describe yours to Katalis (she's on every page) and she'll give you an honest estimate straight away, + VAT, before any money moves.

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