AI for wholesalers & distributors

For wholesalers and distributors the work is rarely the bottleneck — it's the flood of orders, trade questions and chases that live in your inbox and on the phone. Katalis helps you put AI on that coordination, so orders move and nothing slips.

There’s no one-size-fits-all AI

Most makers are running several businesses at once: wholesale accounts (repeat orders, invoices, delivery runs), maybe a stall or shop, maybe an online store — and production itself, with batches, lead times and waste to think about. The lost time is rarely the making. It's the coordination: taking and chasing orders, answering the same trade and customer questions, keeping stock straight, and writing the same listings and posts.

What you probably already use

Email & spreadsheetsAn online shop (Shopify/Faire)WhatsApp for wholesale ordersA POS or market readerAccounting (Xero/QuickBooks)Instagram & Facebook

AI slots into what you’ve got — we don’t make you rip it out and start again.

Where AI helps depends on your setup

  • If you sell mostly wholesale to trade

    taming repeat orders is the win — an assistant that takes and confirms orders, nudges the reorder, and answers trade questions, so it's not all in your inbox and WhatsApp.

  • If you sell direct — markets, a shop, or online

    it's more about the front: answering customer questions round the clock, writing listings and posts in your voice, and flagging what's about to sell out.

  • If you're mostly production with little admin

    honestly AI might be a small help rather than a big one — and we'll say so. Better to fix one real bottleneck than bolt on tech you don't need.

Where AI actually helps

Repeat orders and reorders live in email, WhatsApp and voicemails.

An assistant takes and confirms orders, nudges the regular reorder, and keeps it out of your inbox.

The same trade questions all day — stock, lead times, pricing, MOQs.

Answered accurately round the clock from your real information, so your team isn't glued to the phone.

Chasing payments and 'where's my order?' eats the office day.

Automated, polite follow-ups and order-status replies handle the chasing for you.

Common questions

Will it work with our order or accounts system?

Usually yes — we fit AI around the systems you already use, like your order, stock and accounts tools, wherever we can.

Is our pricing and customer data kept safe?

Yes — where it matters we build private setups so nothing sensitive leaves your business, and we tell you where data goes first.

How much does it cost?

A first assistant or automation usually starts around £2,000–£5,000 plus a little each month, all + VAT. It depends on your setup, and the first chat is free.