AI for cafés, restaurants & pubs
Hospitality runs on time you rarely have — the phone rings mid-service, the same questions come in all day, and reviews pile up unread. Katalis helps cafés, restaurants and pubs use AI to protect service and fill tables, without losing the personal welcome.
There’s no one-size-fits-all AI
Hospitality runs on time you rarely have. The phone rings for bookings in the middle of service, the same questions come in all day (menu, allergens, hours, dog-friendly?), and reviews pile up unread. Tables sit empty from no-shows, and the personal welcome you're known for competes with the admin.
What you probably already use
AI slots into what you’ve got — we don’t make you rip it out and start again.
Where AI helps depends on your setup
If you take bookings by phone…
…a 24/7 assistant taking bookings and enquiries so no one's pulled off the floor is usually the first win.
If you're already on a booking platform…
…it's more about the questions and reviews — answered round the clock, and turned into a weekly what-to-fix.
If you're a smaller, independent spot…
…buying back the hours you spend on messages and the phone tends to matter most.
Where AI actually helps
The phone rings for bookings in the middle of service.
A 24/7 assistant takes bookings and enquiries so no one's pulled off the floor, and it drops straight into your diary.
The same questions all day — menu, allergens, hours, dog-friendly?
Those get answered round the clock, accurately, so your team isn't glued to the phone or messages.
Reviews build up and you never act on them.
Turn a week of reviews into a simple what's-working / what-to-fix summary you can actually use.
Common questions
Can it handle allergen questions safely?
It answers from the information you give it, and for anything safety-critical we make sure a person confirms — we never let AI guess on something that matters.
Will it work with my booking system?
Usually yes — we fit it around the tools you already use wherever we can.
How much does it cost?
A first assistant usually starts around £2,000–£5,000 plus a little each month to run it, all + VAT. It depends on your setup, and the first chat is free.