AI for cafés, restaurants & pubs
Hospitality runs on time you rarely have — the phone rings mid-service, the same questions come in all day, and reviews pile up unread. Katalis helps cafés, restaurants and pubs use AI to protect service and fill tables, without losing the personal welcome.
There’s no one-size-fits-all AI
Service comes in waves: set-up, the lunch rush, a lull, then the evening. Everything that isn't service has to fit around it — bookings by phone, website and social messages, supplier orders, rotas for part-time staff, allergen information kept current, replies to reviews. The people best placed to answer the phone are usually the ones carrying plates.
What you probably already use
AI slots into what you’ve got — we don’t make you rip it out and start again.
Where AI helps depends on your setup
If you take bookings by phone…
…a 24/7 assistant taking bookings and enquiries so no one's pulled off the floor is usually the first win.
If you're already on a booking platform…
…it's more about the questions and reviews — answered round the clock, and turned into a weekly what-to-fix.
If you're a smaller, independent spot…
…buying back the hours you spend on messages and the phone tends to matter most.
Where AI actually helps
The phone rings for bookings in the middle of service.
A 24/7 assistant takes bookings and enquiries so no one's pulled off the floor, and it drops straight into your diary.
The same questions all day — menu, allergens, hours, dog-friendly?
Those get answered round the clock, accurately, so your team isn't glued to the phone or messages.
Reviews build up and you never act on them.
Turn a week of reviews into a simple what's-working / what-to-fix summary you can actually use.
Common questions
Can it handle allergen questions safely?
It answers from the information you give it, and for anything safety-critical we make sure a person confirms — we never let AI guess on something that matters.
Will it work with my booking system?
Usually yes — we fit it around the tools you already use wherever we can.
How much does it cost?
Every job is shaped and priced for the business it's for — describe yours to Katalis (she's on every page) and she'll give you an honest estimate straight away, + VAT, before any money moves.