AI for care homes & home care providers
Care runs on people and trust — and on a mountain of admin that pulls staff away from the people who need them. Katalis helps care homes and home-care providers use AI where it genuinely helps, carefully and safely, so your team spends more time caring.
There’s no one-size-fits-all AI
The day runs on the diary. The phone rings for bookings, changes and the same handful of questions — often while you're mid-appointment with someone else. No-shows leave gaps you can't fill, reminders happen by hand (or not at all), and the front desk carries a load that has nothing to do with the service you're actually brilliant at.
What you probably already use
AI slots into what you’ve got — we don’t make you rip it out and start again.
Where AI helps depends on your setup
If you take bookings by phone only…
…the first win is usually a 24/7 assistant that answers, books people in and cuts the interruptions, so the phone stops running your day.
If you're already on an online booking system…
…it's less about booking and more about no-shows and questions — reminders that quietly fill gaps, and FAQs answered round the clock.
If it's mostly just you…
…taking the front-desk admin off you is the single biggest time-saver — you get your evenings back, not only your appointment slots.
Where AI actually helps
Families enquire at all hours, often anxious and needing reassurance.
A warm 24/7 assistant answers common questions about your service and captures details, so no enquiry is missed — and anything sensitive goes to a person.
Rotas, reminders and repetitive admin eat the office day.
AI keeps reminders, scheduling and routine paperwork straight in the background, freeing your team's time.
Turning notes and records into what's needed takes hours.
Summarise notes and documents into clear actions in minutes — a person always reviews anything that matters.
Common questions
Is sensitive personal data kept safe?
Yes — this is exactly where we build private, self-hosted setups so nothing sensitive leaves your business, and we're clear about where every bit of data goes.
Does a person stay in control?
Always. AI handles the routine and drafts; your staff review and decide, especially on anything to do with care or safety.
How much does it cost?
A first assistant or automation usually starts around £2,000–£5,000 plus a little each month, all + VAT. It depends on your setup, and the first chat is free.