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Working with Katalis · 2 min

Anatomy of a Build: from first chat to live tool.

A Build is where something gets made for you — shaped and priced per job. Here's the entire process — and, since we don't invent case studies, the two real things we can point at while explaining it.

Working with Katalis · Updated 24 September 2026

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The two exhibits

We don't create imaginary client projects. Instead, you can explore two real examples here. First, this website: an AI assistant based on a real business's prices and services, connected to live public data, and available 24/7. Second, the demo build for Ralf's, an imaginary dog groomer. Here, the chat is answered by a virtual dog, using a real price list and making pretend bookings in a live demo diary. This works just like a real salon setup. One example serves a real business, while the other lets you try out the system. Both went through the same process.

The Ralf's Wash & Groom demo site: a cartoon dog in a bath beside the headline 'Squeaky clean. Seriously fluffy.'
Ralf's Wash & Groom, our demo build: an imaginary groomer whose receptionist is a dog. Try it at meetkatalis.com/examples/dog-groomer.

The stages

  1. Define the job, narrowly. A build starts as one sentence

    'answer our customers and take bookings', 'turn voice notes into quotes' — not a wish list. Narrow scope is what keeps a build affordable instead of letting it balloon.

  2. Ground it. We gather the truth the tool must answer from

    Prices, policies, services, the questions your customers actually ask. This is the step that separates an assistant that represents you from a chatbot that improvises about you.

  3. Connect it. The tool gets wired to what you already use

    The calendar, the website, the inbox — rather than making you migrate your life into ours. Depth of connection is the main thing that moves the price within the range.

  4. Draw the approval lines. In plain English, together

    What it may do alone (answer questions, take a booking) and what waits for your click (anything leaving the building with your name on it).

  5. Test it against reality, then go live quietly

    You and yours try to break it before customers can; when it holds, it ships — and degrades politely when it doesn't know something, handing humans to a human.

  6. Then it's yours

    With running costs (hosting and usage, proportional to how hard it works) spelled out in your quote, and support that keeps it accurate as your business changes, because a tool that drifts from the truth is worse than no tool.

What moves the price — and the honest exit

The cost depends on the scope, connection depth, and data sensitivity. This means whether it's one job or several, if it's standalone or deeply integrated, and how private the setup is. We give you a written quote after we understand your needs. You can ask in the chat for an honest estimate first.

If during the definition stage we find that a £200 automation, an off-the-shelf subscription, or nothing at all solves your problem, we'll tell you. We don't want to build something you don't need. That's the quickest way to lose your recommendation.

The Ralf's booking page: pick a treatment, a day and a free slot, then the dog's name.
The live booking diary on the Ralf's demo: real availability, pretend data. Taken slots are striped.

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